1. Establish mission and set goals
If your company is interested in creating a socially responsible company, you will need to establish a social mission. Deciding on a fulfilling social mission is crucial, because the social mission will be embedded in every aspect of your business. After establishing a social mission, set specific goals. Ask yourself how you will carry out your social mission in your day-to-day operations. The important thing to remember about becoming socially responsible is that it is not a once-a-year commitment. This is a full time commitment.2. Engage employees
Becoming a socially responsible company is a team effort. Every single employee needs to be on-board with the mission and goals. All business operations need to incorporate your social mission, so there needs to be clear communication throughout your business. Employees are also great resources. By getting your employees excited about your social mission, they may come up with creative ideas to integrate the company mission with the social mission.
3. Market to consumers
It would be foolish to not use CSR as a marketing tool for your company. Tons of reports are revealing that consumers are willing to spend more money on socially responsible brands. You want to be that brand! Let consumers know the great ways you are being socially responsible.
4. Measure effectiveness
Ideas are great, but without measurements of effectiveness, you have no idea if your idea is working. Ask for customer feedback. Do customers understand your social mission? Are customers able to see how you are carrying out your social mission? By asking these questions, you will be able to determine how well you are implementing your social mission.
5. Keep mission aligned
It will be easy to stray from your social mission. Money will get tight and deadlines will creep up. There will be a hundred excuses to let your social mission slip away from your daily operations. If you have made the decision to be socially responsible, stick with it. Being socially responsible can only lead to greatness. Be the company to make a difference.
If you know of any great ways to start becoming socially responsible, let me know!
Often purchasing decisions can be an effective way to achieve social values. This can be true for individuals and for organizations of all kinds. The Fair Trade movement seeks to return a fair income to producers, often in labor intensive, low wage countries (coffee, chocolate for example). Similarly, corporations or businesses can purchase from "green vendors". Often these products cost a bit more, so the decision requires a commitment. Cheapest is not always best choice. The local food movement relies on the willingness to pay a bit more to be connected to a producer and to support midsized or small farmers.
ReplyDeleteI completely agree, Joan. About 50% of global consumers are willing to pay more for socially responsible products. Cheaper is definitely not always best.
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